Can I exchange my online purchase?

For online purchases: You are welcome to exchange your online order at any of our stores! If the desired item is of a higher price, you may top up the difference with our cashier. If the desired item is of a lower price, unfortunately we are unable to refund the difference. The exchange must be done within 14 days of receipt of the item. 

We accept exchanges for items that are unworn, unwashed, unaltered, and with their tags & packaging unaltered and intact.
All exchanges / returns at our store excludes sale items which includes travel accessories, luggage and bags. Please note that all exchanges are final, i.e. exchanged items cannot be further returned or exchanged.

The full addresses of our stores are listed here!

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